At TimberGlow.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website or making a purchase.
Information We Collect
We may collect personal information including your name, email address, phone number, shipping address, billing address, and payment details when you place an order, contact us, or subscribe to our communications.
We may also collect non-personal information such as browser type, device information, IP address, and website usage data to improve our services and enhance your shopping experience.
How We Use Your Information
Your information may be used to:
- Process and fulfill orders.
- Provide customer support.
- Respond to inquiries and requests.
- Improve our website, products, and services.
- Send order updates and important notifications.
- Prevent fraudulent transactions and maintain website security.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. Information may be shared only with trusted service providers involved in payment processing, order fulfillment, shipping, website operations, or where required by law.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction. While we strive to protect your information, no method of online transmission or storage can be guaranteed to be completely secure.
Cookies
Our website may use cookies and similar technologies to enhance functionality, analyze website performance, and improve user experience. You may choose to disable cookies through your browser settings, although some features of the website may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.
Your Rights
Depending on your location and applicable laws, you may have the right to access, update, correct, or request deletion of your personal information. To exercise these rights, please contact our customer support team.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.
Clearance Notice
As a result of prolonged operating losses and increasing business expenses, TimberGlow.shop has made the difficult decision to reduce inventory through a storewide clearance event. Remaining products are being offered at substantially reduced prices to facilitate inventory liquidation. Product availability may be limited, and certain items may not be restocked once sold out. We sincerely appreciate the support and trust our customers have shown throughout our journey.